FAQ
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FAQ

  • Q Can the technical parameters be adjusted after batch delivery?

    A Support JIT flexible production mode, and the delivered products can retain 3 months of dynamic inventory warning. If you need to adjust parameters, you can quickly iterate new solutions through the "Demand Coordinate System" tool to ensure seamless connection.
  • Q How to debug the product after installation if it deviates from the design parameters?

    A Our company provides a three-dimensional digital installation guide manual and supports AR remote assisted assembly. If the problem is caused by design errors, the technical team will provide a correction plan within 72 hours, and the adaptation components can be produced expedited if necessary.
  • Q What should I do if the performance of customized products is unstable in extreme environments?

    A All customized products have been verified in real vehicles from -40℃ to 150℃ to simulate the actual use scenarios of customers. If there are special working conditions, our company can provide technical solution upgrade services and support secondary extreme certification testing.
  • Q How to deal with quality disputes of products?

    A The company strictly implements the QS9000 system, and all products shipped out of the factory have passed the 12-dimensional performance preview and extreme temperature change test. If there is a quality problem, we will respond and start the traceability procedure within 48 hours. If it is confirmed that it is our responsibility, we will replace it free of charge, and the whole process will be followed up by a professional team.
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